Extra one-year warranty
Extra one-year warranty
All our products come with a one-year warranty. Purchasing this service means you will enjoy an additional one-year warranty service.
Adapted products:
HG22REK, HG220BM, HG156BM, HG270BM, HG320BM, HG430BM, HG190BM, HG550BM, HG32REK, LE220KM, LE32OKM, LEOSMDKR-32, LEOSMJMG-215, LEOSMJMG-800, LEOSMJMG-800MC
How to purchase:
1. You can check the additional one-year warranty service column on the product page and place an order together with the product. (The service warranty period starts from the time the order is placed.)
2. You can purchase this additional one-year warranty service within 15 days after the original order is placed. You need to note the original order number or contact customer service to register the original order number for you. (The service warranty period starts from the time the original order is purchased.)
Warranty content:
All Leotachi televisions are guaranteed to be free from defects in parts and manufacture from the date of purchase, provided that the product is used under the normal operating conditions.
· The warranty is only available to the original purchaser and is not transferable. Your consumer rights are not affected.
· If there are any defects with your television please contact the Leotachi customer service stating your invoice, number, date of purchase, full name and address.
· Do not attempt to repair or take apart the television yourself. If the television has been tampered with before it arrives with us, the warranty will be void.
· We advise that all customers retain original packaging should the unit need to be returned.
· If your television occurs a problem outside of the warranty period.
We provide online remote assistance repair services or trade-in services. You can contact customer service for more details.
Exceptions to Warranty:
Leotachi does not warrant the Products against defects arising out of the following:
A. Lack of proof of original proof of purchase;
B. Product's extended use, including particularly, commercial applications, where a Product is operating on average more than twelve (12) hours per day on a permanent or extended periodic basis;
C. Circumstances, damage (including concealed damage) or other conditions occurring during shipment of a Product or at any time after a Product leaves Leotachi's facility;
D. Improper, incorrect, or insufficient AC supply voltage to a Product;
E. Alterations, modifications, including use of unauthorized mount;
F. A Product's misuse, neglect use, abuse, or improper operation, including the failure to follow a Product's normal and ordinary operating instructions;
G. The improper or faulty installation, setup, or adjustment of a Product;
H. A Product's repair, attempted repair, or total or partial disassembly by any party other than Leotachi or Leotachi's authorized service representatives;
I. Corrosion that does not affect the performance of a Product or the reasonable cosmetic appearance of a Product.
For example:
Nicole placed an order on March 14, 2023 and purchased a product:
A: If you do not purchase the additional one-year warranty service, the warranty period will end on March 14, 2024.
B: If you do not order an extra year warranty service on March 14, 2023, but order an extra year warranty service before March 29, 2023, the warranty period will expire on March 14, 2025.
C: If you do not order an extra year warranty service on March 14, 2023, but order an extra year warranty service before April 1, 2023, the warranty period will expire on March 14, 2024. The extra year warranty purchased is invalid, and you need to contact Leotachi customer service for a refund.
D: If you purchase an extra year warranty service on March 14, 2023, the warranty period will expire on March 14, 2025.
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If you have any questions, please contact Leotachi customer service.
The final right of interpretation belongs to Leotachi.
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